Monika Kaur Wagner, Consultant and Head of Quality Assurance/QMR, has now been part of the PharmaKorell team in Lörrach for five months. In a short interview, she shares her impressions of the company culture and talks about the experiences she’s had during her onboarding journey.
How did you experience the transition from Deputy Head of Quality Assurance to Head of Quality Assurance?
In the first three months, I was particularly supported by Lucia Vitellozzi and Matthias Barth. They patiently explained the processes to me, guided me through the systems step by step, and always took the time to answer my many questions with expertise. I am very grateful for their dedication and perseverance.
My line manager, Ulrich Korell, who had temporarily taken over the role of Head of Quality Assurance, consistently supported me with advice and practical help whenever I had questions, and regularly made time for me.
Thanks to close coordination with the team, I was able to familiarise myself quickly and contribute actively to the daily tasks from the outset. I experienced the transition from deputy to head as a smooth and seamless process.
In your introductory post, you quoted Hermann Hesse: “You have to try the impossible to achieve the possible.” Can you share an example where this has applied in your time at PharmaKorell?
Fortunately, during my first few months at PharmaKorell, there hasn’t yet been a situation where I needed to attempt the impossible.
How would you describe the company culture at PharmaKorell compared to your previous workplaces? Are there any aspects you particularly appreciate or found surprising?
What stands out to me most is the openness and how genuinely values are lived here. Both managing directors listen carefully when you share ideas for improvement. They take time for real conversations, encourage dialogue, and make sure everyone is on the same page. That kind of openness really makes you feel heard and taken seriously.
There’s also a very flat hierarchy, and mutual respect is something you can feel in the day-to-day work. People value each other – it’s something you notice. It’s rare to find such a natural balance of professionalism and authentic teamwork.
What advice would you give to new team members starting in a similar role at PharmaKorell?
Stick to the onboarding plan and aim to complete the steps within the given timeframe – it’s taken seriously at PharmaKorell, and for good reason. It gives you structure, helps you find your feet faster, and builds confidence in the processes early on.